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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


February 2, 2023

1  out of  5 rating by dadicoots
"I just switched away from this Agent. I like paying for my renters insurance separately since it is a year policy and it is nice to get that out of the way. Somehow he manages to apply those funds to my auto insurance anyway. And now my account online says I owe over $500 on my renters insurance when it only costs $125 a year and I have already paid for next year! When I call his office he tells me it's a technical glitch with State Farm, and when I call State Farm they say I need to have my agent fix it. After a few days of going back and forth it is still messed up and he keeps passing the buck. I finally got the customer service agent at State Farm to email me my proof of insurance. Horrible customer service for something that should be an easy fix on the agents part. State farm is a great insurance company, but there are better agents to choose from."

Hugh McCormick

December 9, 2022

5  out of  5 rating by Hugh McCormick
"Monte's office is always helpful, informative and deals with our changing issues and needs quickly and effieciently."

Shir Ahmad

December 8, 2022

5  out of  5 rating by Shir Ahmad
"Mr. Monte himself and his group is very helpful, and has enough patient to listen to clients and find a good solution for issues that related to their insurances. I personally know Mr. Monte for long time, he is a great guy with highest personality and wonderful social attitudes. I wish him all the best and lots of achievements in his working field. Thank you Shir"

Rock Peterson

December 3, 2022

5  out of  5 rating by Rock Peterson
"I’ve known Monte Cain for many years, before he became a State Farm Agency. He’s genuine, honest, and dependable. His coworkers are also committed to helping clients get the best coverage with clear answers that I certainly appreciate. Thank you Monte ! Rock Peterson"

Andrew B

December 2, 2022

5  out of  5 rating by Andrew B
"We have been with Monte for many years and will stay indefinitely. Monte and his team were wonderful to work with! They are great with communication, and always able to any answer questions we have and make policy changes easily. I would highly recommend working with Monte Cain and his team."

Kirk Horton

November 30, 2022

5  out of  5 rating by Kirk Horton
"Monte Cain, Jordan and staff do a A1 plus job and all of my claims."

Katelyn Lind

November 30, 2022

5  out of  5 rating by Katelyn Lind
"Monte has been our families insurance agent for I almost my entire life, and has always been nothing short of amazing through everything we have been through. He has always made himself available and been there to assist at any point!"

Jodi Bowlden

November 30, 2022

5  out of  5 rating by Jodi Bowlden
"Great company. I have worked with the same wonderful people when dealing with anything from a claim to paying a bill. They talk with a genuine smile in their voice. Things seem easier, even when they take my money!"

frank ellefsen

November 30, 2022

5  out of  5 rating by frank ellefsen
"I have been with State Farm for over 40 years. Monte and his staff are always available for my questions and have advised me well on my insurance policies. I recommend him highly. Frank Ellefsen"

Julia Yudich

September 30, 2022

1  out of  5 rating by Julia Yudich
"Long time client for so many years but they obviously don’t value you at this location and won’t reach back out. Just want your money and blow up your phone with life insurance and extra stuff on your policy. Get a way better quote through another agency!"
Profile photo of Marleen Madding

Marleen Madding

August 29, 2022

5  out of  5 rating by Marleen Madding
"Best insurance agency in the PNW. Agent Jordyn Anderson has saved us $$$$ on our cars and boat insurance. 🚢"


June 30, 2022

5  out of  5 rating by K B
"It was great working with Monte! He's responsive and easy to talk to. I would recommend him to any friends and family. I trust Monte and I trust State Farm. 11/10 Thanks again! :)"

Emily Smeenk

June 17, 2022

5  out of  5 rating by Emily Smeenk
"Monte and his team were wonderful to work with! They had great communication, and were able to any answer questions we had quickly. I would highly recommend working with Monte and I look forward to working with him again the future!"

Randolph Fong

May 23, 2022

5  out of  5 rating by Randolph Fong
"I have auto and home insurance with Monte for about 5 years and have a great experience. His staff was responsive to my questions especially regarding my newly acquired home."

Brian Neckita

January 1, 2022

5  out of  5 rating by Brian Neckita
"Monte is very helpful"

Ralph Barnes

November 25, 2020

5  out of  5 rating by Ralph Barnes
"Have be a customers for years alway had good results"

T Tial

November 3, 2020

5  out of  5 rating by T Tial
"Always helpful."

Rachel Howerton

September 23, 2020

5  out of  5 rating by Rachel Howerton
"I have been insured through Monte Cain’s office for about 7 years now and I wouldn’t trust anyone else. It feels as though he has been through some major milestones with my husband and I - new cars, life insurance, business insurance, wedding insurance (yes, that is a thing!) and more recently the purchasing of our first home. I always joke with him that he insures the entirety of our lives but honestly, I wouldn’t have it any other way! He is kind, personable, professional and always has the best interest for his clients at heart. I have only had the pleasure of working with Monte and Jordyn, who is also fabulous and extremely responsive. But, I am sure the rest of his team is just as great. Having an insurance agent who cares is so important and I will continue to recommend Monte Cain’s office for the years to come."

Lauren Yourdon

August 18, 2020

5  out of  5 rating by Lauren Yourdon
"I think I have been with Monte Cain's office since I move to Washington about 9 years ago. Everyone I have ever dealt with in the office has been extremely kind, and very professional. I know that I can shoot them an email and get a response pretty quickly, and if I call in, they'll take their time to answer my questions and not rush me off the phone. It's great to be appreciated as a customer. I highly recommend them!"

Susan Pacheco

February 3, 2020

5  out of  5 rating by Susan Pacheco
"Professional and friendly people who have the BEST CUSTOMER SERVICE EVER!"

Paul Barbeau

December 27, 2019

5  out of  5 rating by Paul Barbeau
"Have you ever walked into a place and felt that this is where you should be. This is such a place for me. Quality is keynote here in all aspects of my experience at this State Farm Insurance business. They are genuinely friendly and eager to help. A nice leap back in time."

scott wilde

July 30, 2019

5  out of  5 rating by scott wilde
"Great to work with!"

Holly Daniels

March 25, 2019

5  out of  5 rating by Holly Daniels
"I really love state farm they have worked with me and my kids and we have great insurance. I work with Lex and she is AMAZING"


December 21, 2018

3  out of  5 rating by Kathleen
"Monte Cain is very nice to talk to on the phone."


February 2, 2018

1  out of  5 rating by Ahmed
"If I could give this agency zero stars I Would I have been a customer with this agency about two years and I can never get hold of them. I’m done with this agency and horrible customer service DO NOT GO TO THIS Insurance agency"