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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jesse Hoffman

September 21, 2023

5  out of  5 rating by Jesse Hoffman
"Great staff, they make dealing with insurance easy."

Nate Boehm

September 14, 2023

5  out of  5 rating by Nate Boehm
"Monte Cain is a great place for insurance, our fleet of cars and house are all conveniently insured by them"

Bellinda Gochez

September 1, 2023

5  out of  5 rating by Bellinda Gochez
"My entire family enjoyed working with Dianna. She is very knowledgeable and always available to answer any questions. We are very happy with the service we found in Monte Cain! Highly recommend! Thank you Dianna for all your help in support"

Janel Tademy

September 1, 2023

5  out of  5 rating by Janel Tademy
"Erie has been wonderful to work with. She handled my complicated account with ease."

Jay Cabuag

September 1, 2023

5  out of  5 rating by Jay Cabuag
"Monte, The best decision I made was to move to State Farm with your office. I want to say thank you to Eire Valentine for being easy to contact and always responding to any questions and having the answers."

Z Loyal Customer

August 30, 2023

1  out of  5 rating by Z Loyal Customer
"Adding on my bill without my knowledge?? What happened?? Tried to reset my password but unable to do it due to no means to change password but only user name can be sent to me :("

Cecilia McKinsey

August 28, 2023

5  out of  5 rating by Cecilia McKinsey
"I really appreciate the service and customer care I receive here."

J. H.

August 22, 2023

5  out of  5 rating by J. H.
"Dianna was terrific to work with; just one brief phone call and one follow-up email to get prompt full reimbursement of a towing charge."


August 16, 2023

5  out of  5 rating by Gary
"Been with for decades. Always answer our questions clearly and try to get us the best rates"

Kristin M (Kristin in Seattle)

August 8, 2023

5  out of  5 rating by Kristin M (Kristin in Seattle)
"Been with this office for years!"

Julia Anderson

August 8, 2023

5  out of  5 rating by Julia Anderson
"Monte and jordyn are the best! They know us by name and always take care of our insurance needs."


August 3, 2023

5  out of  5 rating by Quallywood
"Monte and his staff are always friendly and helpful. Dianna was great and super informed on all my policies. I have to say her customer service was amazing. I would definately recommend them for your insurance needs."

Srikalki Mangu

August 1, 2023

5  out of  5 rating by Srikalki Mangu
"Excellent service from this insurance agent! They were highly knowledgeable, helping me find the perfect coverage for my needs. Quick and efficient communication throughout the process. I highly recommend their services for anyone looking for reliable insurance solutions. A+ experience! Thanks to Eire for taking an extra step to give the best quote."

Reed Okawa

August 1, 2023

5  out of  5 rating by Reed Okawa
"Courteous and quick response from Dianna to my requests!"

Jonathan Esli Arellano

July 31, 2023

5  out of  5 rating by Jonathan Esli Arellano
"Dianna was great! She was of great service!!"

Alysia Pashby

July 28, 2023

5  out of  5 rating by Alysia Pashby
"We have been insured through Monte Cain’s office for many years now and have nothing but positive things to say about the whole team. Jordyn is always a pleasure to work with! She is highly responsive and is always able to help us when we need it. I highly recommend letting Monte and Jordyn take care of your insurance needs!"

Vernon Honeycutt

July 25, 2023

5  out of  5 rating by Vernon Honeycutt
"Since the beginning with State Farm and Monte Cain, we have had a wonderful experience. They are great at getting back to us regarding any issues that we have had, and have gone above and beyond to make sure we totally understand whatever we need to know in regards to any insurance issues. We would and have recommended them to other people for the quality and expertise we have experienced with them."

Dave Bearden

July 19, 2023

5  out of  5 rating by Dave Bearden
"Always appreciate the prompt response and customer service I receive from this agent and his office. Their willingness (Eire in particular) to go the extra mile was especially appreciative as my family was preparing to transition to another part of the country."

Dawna Parker

July 19, 2023

5  out of  5 rating by Dawna Parker
"Best insurance company/office ever. There rates are best by far and the customer service is outstanding. I get friendly customer support 24 hours a day. I wouldn't be surprised if they picked up my groceries if asked lol. Again the best price and staff you could find anywhere."

Alice Pearson

July 17, 2023

5  out of  5 rating by Alice Pearson
"I wish to share the name of agent with Monte Cain State Farm agency. Her name is Dianna Lagervall. She was a delight to work with. She was very prompt on answering questions in a very timely manner. Her help was very appreciated."

Rose Lehuallani Perry

July 17, 2023

5  out of  5 rating by Rose Lehuallani Perry
"When I called today I spoke with Dianna L. She has outstanding customer service!! In listening to the reason I called Dianna made me feel heard, a deep heart-felt compassion for what I was going through as if I was talking to sincere and trusted friend. She actually made my day! Thank you so much!"

Lana D

July 13, 2023

5  out of  5 rating by Lana D
"Monte Cain agency has been servicing our family for over 8 years. So thankful for all the help and support from Monte personally and his amazing team! I stop by the office or call my agent with anything I need, car accident, looking for additional savings or just with a simple question. Not only they provide an outstanding customer service, but truly care about me and my family. Special shut out to Jordan who is extremely knowledgeable and super helpful. She is always happy to answer all of my questions, and I ask a lot of questions :) Looking for an insurance? Call Monte Cain! Highly recommend!"

Greg Shugarts

July 13, 2023

5  out of  5 rating by Greg Shugarts
"Monte and his team, including Dianna, have been handling our insurance needs for several years now, and they do an excellent job servicing our account!"

Tabitha Gilge

July 13, 2023

5  out of  5 rating by Tabitha Gilge
"Switched to State Farm a few years ago after a car accident and the lady would hit us had Monte Cain State farm and he was amazing at sorting everything out and getting us our insurance money, well we started at a different location where my monthly bill was constantly different and they were so out of whack so we went to monte cain. My bill finally became stable but at some point a situation came up so I called in and wanted to see what was going on, the women completely messed up my entire policy. THEN I called back in to speak with someone else and that's when Jordan came in, Jordan has went above and beyond for my account and all the crazy stuff I deal with that affects my insurance. I will not work with anyone other than Jordan and request her at every call. I know she works remote however, Monte, You have an OUTSTANDING employee, Jordan, That's why I stick with Monte Cain State Farm!"

Kostiantyn Mudryk

July 9, 2023

5  out of  5 rating by Kostiantyn Mudryk
"Great service, super responsive"