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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Cain

March 17, 2026

5  out of  5
rating by Susan Cain
"Jordyn is excellent, very knowledgeable and helpful in deciding the different types of insurance coverage you may need."
We responded:
"Thank you for your review, Susan! I'm happy to hear that Jordyn was able to assist you with her expertise and support in choosing the right insurance coverage. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Shawntil Delange

March 17, 2026

5  out of  5
rating by Shawntil Delange
"Jessica was super helpful when I called today! I have had nothing but great service when I need something from their office."
We responded:
"Thank you, Shawntil! I'm happy to hear that Jessica was able to assist you so well. We're committed to providing great service every time you reach out. Let us know if there's anything else we can do for you!"
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Pearline Dillard

March 17, 2026

5  out of  5
rating by Pearline Dillard
"Jordyn has been my customer relations representative since I moved to Washington 8 years ago. She always takes perfect care of all my insurance needs. When I call Monte Cain's State Farm office I always ask for Jordyn by name because I know my concerns will be addressed immediately and completely. I can be running late for work or an appointment, give Jordyn a call, tell her my problems, she tells me she will take care of it and like magic, it's done!!!! Jordyn is the best insurance representative I have every had. Thanks Jordyn for all you do."
We responded:
"Thank you, Pearline, for your wonderful feedback! I'm so happy to hear about your positive experiences with Jordyn. She truly is dedicated to providing exceptional service, and it's great to know she's been such a reliable support for you over the years. If there's anything else we can assist you with, just let us know!"
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brian lorbiecki

March 5, 2026

5  out of  5
rating by brian lorbiecki
"Had a great experience with my State Farm agent Monte Cain, went to his office and got a quote on my Rav4 and liked it enough to have my mother Highlander quoted, decided to go with better coverage and price than the company with white aprons. Then saved 500 a year on my house insurance, and also again 500 my rental unit. Smooth to have all my policies with one company, Friendly and easy to work with, highly recommended."
We responded:
"Thank you, Brian! I'm happy you had such a positive experience with our office. It's great to know that I was able to provide you with coverage that met your needs and saved you money. We appreciate your recommendation and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Derek Macias

February 19, 2026

5  out of  5
rating by Derek Macias
"I have conducted my business through Monte Cain for a long time and have been very happy with each of my experiences."
We responded:
"Thank you, Derek! I'm glad to hear that you've consistently had positive experiences with our office. Your long-term trust means a lot to us. If there's anything else we can do for you, just let us know!"
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Zach R

February 3, 2026

5  out of  5
rating by Zach R
"Easy to communicate with, helped me walk through all the options and price comparisons via text, then a quick phone call to confirm the final policy."
We responded:
"Thank you, Zach! I'm happy to hear that the communication process was smooth and that you found the options and price comparisons helpful. It's great to know that our approach worked well for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Daniel Cawlfield

January 9, 2026

5  out of  5
rating by Daniel Cawlfield
"I recently switched my homeowners and personal auto insurance to Safeco. I had googled "Usage based insurance carriers in Washington State". Something came up for Safeco "Drive Safe and Save" along with 5 others listed carriers. Previously I was using Progressive "Snapshot". Progressive was boasting about the $85.00 discount I was now qualified for because of participation in "Snapshot". They raised my premium by 45% (over 500) for the next term. I filled out some brief info on-line with State Farm. It was after business hours, so Andrew called me the next day. I was impressed by how well he listened to my concerns and needs. My premiums for both homeowners and personal auto are now seriously lower than what I had paid for my prior terms. I'm checking into what they can do for me on a single family landlord policy."
We responded:
"Thank you very much, Daniel, for taking the time to share your experience with us! I’m truly glad to hear that Andrew was able to assist you effectively and that you are satisfied with your new premiums. It’s wonderful to know that you are considering us for your policy as well. If you have any questions or if you need any further assistance, please do not hesitate to reach out! We are here to help you in any way we can."
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jose albizures

December 11, 2025

5  out of  5
rating by jose albizures
"Isaac has been super helpful and very attentive Respectful it has great personality and honesty ."
We responded:
"Thank you for your review, Jose! I'm happy to hear that Isaac has been helpful and attentive. His respectful and honest approach is something we truly value. If you need anything else, feel free to reach out!"
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Thriftology, LLC

December 9, 2025

5  out of  5
rating by Thriftology, LLC
"Jordyn was super helpful! She answered all my questions and even found the gaps in my coverage. She really is like a good neighbor!"
We responded:
"Thank you! I'm happy to hear that Jordyn was able to assist you so effectively and address your coverage needs. Our team is dedicated to providing the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Mike B

December 1, 2025

5  out of  5
rating by Mike B
"I was with Allstate for 10 years and never thought of switching. I spoke to Andrew Villalobos and didn’t know about how much coverage I was missing. Not only did he cover more but I’m saving more. I wish I had checked sooner. Awesome service from this location and agent."
We responded:
"Thank you, Immortalz! I'm happy to hear that Andrew was able to assist you in finding better coverage and savings. It's great to know you're satisfied with the service from our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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kamal mahmoud

November 21, 2025

5  out of  5
rating by kamal mahmoud
"Outstanding service from Isaac. He was professional and patient and took the time to answer all my questions. He did everything he can to give me the best rate and best coverage. Thank you isaac for your help."
We responded:
"Thank you, Kamal! I'm happy to hear about your positive experience with Isaac. His dedication to providing excellent service and finding the best coverage is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Showqi Al Huwaider

November 21, 2025

5  out of  5
rating by Showqi Al Huwaider
"Great people with great service."
We responded:
"Thank you, Showqi! I'm happy to know you appreciated our team's service. We’re committed to providing excellent support for all your insurance needs. Let us know if there's anything else we can assist you with!"
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Catalina Peñaloza

November 20, 2025

5  out of  5
rating by Catalina Peñaloza
"Isaac helped me out a lot with my car insurance! Great service :)"
We responded:
"Hey, Catalina! So nice of you to share this. Isaac will be happy to know he made sorting out your car coverage feel helpful and easy. Thanks for spending a moment to leave this review. I"
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nancy halstrom

November 20, 2025

5  out of  5
rating by nancy halstrom
"Issac Haines worked with me to create new policies with State Farm. He listened to my experiences with my old company and their lack of customer service. Issac immediately researched what would work for me. He provided me with options and explained how they would meet my needs and developed 2 great policies to fit my situation. He is professional, knowledgeable, and engaging. I am so pleased with his work. My new policies provide more coverage and are less expensive! Thank you, Issac."
We responded:
"Thank you, Nancy! I'm delighted to hear about your positive experience with Issac. It's wonderful that he could assist you in finding policies that offer better coverage at a lower cost. We appreciate your trust in our office and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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kenny mendez

November 19, 2025

5  out of  5
rating by kenny mendez
"I worked with Isaac back in September to set up both my auto and renters insurance, and he made the whole process super easy. He explained all my options in plain, simple terms, answered all my questions, and helped me get solid coverage at a good price. He was professional, responsive, and never pushy — you can tell he actually cares that you’re properly protected. I’m really happy with my policies and the service I received. Highly recommend Isaac if you need an insurance agent you can trust!"
We responded:
"Thank you, Kenny, for sharing your experience! I'm glad Isaac made setting up your insurance straightforward and stress-free. It's wonderful to know you felt well-informed and supported throughout the process. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
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Mindy

October 22, 2025

5  out of  5
rating by Mindy
"Andrew is amazing! He helped me set up insurance that fits my needs perfectly. He’s always kind, patient, and super helpful. Makes everything easy to understand and stress-free. Highly recommend!"
We responded:
"Thank you for your wonderful feedback, Mindy! I'm delighted to hear that Andrew was able to assist you in setting up the perfect insurance plan. It's great to know that his kindness and patience made the process stress-free for you. We appreciate your recommendation! Let us know if you need anything else."
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Charles Alexander

October 2, 2025

5  out of  5
rating by Charles Alexander
"Issac has been most helpful with all my questions and concerns."
We responded:
"Thank you, Charles! I'm happy to hear that Issac was able to assist you with your questions and concerns. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Stephen Bougher

September 26, 2025

5  out of  5
rating by Stephen Bougher
"Way cheaper than my old insurance. Seems like it is ran by good people. Eric Orlov is a stud"
We responded:
"Stephen, thank you for your review! I'm happy to hear that you're satisfied with the cost of your insurance and our team's service. Eric is indeed a valuable part of our office. If you have any questions or need further assistance, feel free to reach out anytime!"
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Lamin Camara

September 26, 2025

5  out of  5
rating by Lamin Camara
"Eric Olof was a great guy. He helped me navigate the complex mesh of car insurance to select the best coverage for me and my family. Good customer service overall and I see myself sticking with state farm for a very long time because of him"
We responded:
"Lamin, thank you for your feedback! I'm happy to hear that Eric provided excellent assistance in finding the right coverage for you and your family. It's great to know you had a positive experience with our office. We're here whenever you need us!"
Profile photo of J Draino

J Draino

September 25, 2025

5  out of  5
rating by J Draino
"I'm pleased to submit a very positive review of Eric Orlov (Monte Cain's office). As a senior citizen needing to spend limited funds wisely, I've been concerned about the rising costs of my auto and home insurance. I wanted to find significant savings without losing the full coverage that gives me peace of mind. Following some back & forth questions/answers, Eric helped me to do just that. He turned a stressful situation into an enormous relief. I appreciate his willingness to listen and his efforts to secure a better rate for our home & autos. I have no hesitation in recommending him to anyone looking for a friendly & knowledgeable insurance agent."
We responded:
"Thank you, J Draino, for sharing your experience! I'm happy to hear that Eric was able to assist you in finding a solution that meets your needs while keeping your coverage intact. It's wonderful to know that he could make the process less stressful for you. If you have any more questions or need further assistance, feel free to reach out anytime."
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Ashish Leekha

September 23, 2025

5  out of  5
rating by Ashish Leekha
"Great experience and Isaac from their team is very helpful in choosing the right plan."
We responded:
"Thank you, Ashish! I'm happy to hear you had a great experience with us. Isaac is indeed a valuable part of our team, and I'm glad he could assist you in finding the right plan. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Shana Morcom

September 23, 2025

5  out of  5
rating by Shana Morcom
"Issac here is a miracle worker! He helped me save almost 50% on my car insurance by switching to State Farm, and I even got better coverage in the end. I highly recommend reaching out to him if you're looking to save money and improve your insurance plan!"
We responded:
"Thank you, Shana! I'm glad Issac could help you with your car insurance. It's great that you saved money and improved your coverage. We appreciate your recommendation and are here for any future insurance needs. Let us know if you need anything else!"
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Selvakumaar Rangasamy

September 23, 2025

5  out of  5
rating by Selvakumaar Rangasamy
"When I move from another provider the change and negotiations were very smooth because of Isaaq. Also he helped me when there was an overlap charges and he helped me to fix it on documentation side without follow up . He did a great job to me . Thanks"
We responded:
"Thank you, Selvakumaar, for your wonderful feedback! I'm glad to hear that Isaaq made your transition seamless and efficiently handled the overlap charges. We appreciate your trust in us and are here to help with any future needs. Let us know if there's anything else we can assist you with!"
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David John H

September 23, 2025

5  out of  5
rating by David John H
"Isaac was a great help. Gave great service with good detail led follow up."
We responded:
"Thank you, David John! I'm happy to hear that Isaac provided you with detailed and helpful service. Our team is dedicated to ensuring a positive experience for our customers. If you need anything else, feel free to reach out!"
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Fernando Zamorano

September 23, 2025

5  out of  5
rating by Fernando Zamorano
"I have an auto and renters insurance with State Farm and I want to say thanks to Isaac for helping me choose the option that best fits my needs."
We responded:
"Thank you, Fernando! I'm happy to hear that Isaac was able to assist you in finding the right insurance options. We appreciate your trust in us and are always here to help with any questions or needs you may have. Thanks for choosing us!"