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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of SANDRA

SANDRA

May 5, 2026

5  out of  5
rating by SANDRA
"Monte was great. He contacted me a few months ago. And the rate he offered was a little more than I wanted to pay. He asked if he could call me if he got it lowered. He ended up calling me a couple more weeks. Ago, with a way lower price, and I switched right away."
We responded:
"Thank you, Sandra! I'm happy we could assist you with a better rate and make the switch easy for you. We appreciate your trust and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Gabriel Quilantang

May 5, 2026

5  out of  5
rating by Gabriel Quilantang
"I called Jessica to inquire about lowering our annual vehicle mileage and she was very friendly, knowledgeable and so helpful"
We responded:
"Thank you for your feedback, Gabriel! I'm happy to hear that Jessica was able to assist you with your inquiry. Our team is dedicated to providing friendly and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Wendy Ortiz

May 4, 2026

5  out of  5
rating by Wendy Ortiz
"Jessica was very helpful with changing my renters policy. Was very responsive ."
We responded:
"Thank you for your review, Wendy! I'm happy to hear that Jessica was able to assist you with your policy and provide responsive service. Our team is dedicated to making sure your needs are met. If you have any more questions or need further assistance, feel free to reach out!"
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Marilyn Sherling

May 4, 2026

5  out of  5
rating by Marilyn Sherling
"Eric Orlov provided excellent service in helping me obtain homeowner's and auto insurance. He was easy to speak with and very helpful in explaining all the nuances of the policies. I originally called to ask about homeowner's insurance and he informed me that I would save money by also adding my auto insurance. In total, Eric saved me $770 per year in insurance coverage. I would highly recommend Eric and State Farm."
We responded:
"Thank you, Marilyn! I'm glad to hear about your positive experience with Eric. It's great that he could assist you with both homeowner's and auto insurance while also helping you reduce your costs. Your recommendation is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
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linda weatherly

April 29, 2026

5  out of  5
rating by linda weatherly
"Jessica was very helpful and polite. Lots of help."
We responded:
"Thank you for your review, Linda! I'm happy to hear that Jessica was able to assist you so well. Our team is dedicated to providing helpful and courteous service. If you need anything else, feel free to reach out!"
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darren watters

April 24, 2026

5  out of  5
rating by darren watters
"Jessica was great."
We responded:
"Thank you, Darren! I'm glad to hear that Jessica provided you with great service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Derek Anderson

April 24, 2026

5  out of  5
rating by Derek Anderson
"We’ve been with Monte Cain since 2016, they’ve always been there for us, always kind and informative, and we couldn’t ask for a better insurance agent. Thank you guys!! :)"
We responded:
"Hey, Derek! Thank you for being with us since 2016 and for sharing your experience; it truly means a lot to our team. We’re grateful for your trust and are happy to hear we’ve been there for you with kindness and helpful information whenever you’ve needed us."
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armando barajas

April 22, 2026

5  out of  5
rating by armando barajas
"Worked with a gentleman name Sibo. He was very helpful and saved me some money from my previous Quote. Thanks a lot Sibo keep up the good work."
We responded:
"Thank you, Armando! I'm glad to hear you received helpful service and were able to save some money on your quote. We appreciate your feedback and are here for any future insurance needs you might have. Thanks for choosing us!"
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Alan Feliz

April 20, 2026

5  out of  5
rating by Alan Feliz
"Jessica was awesome. Very helpful and fast help."
We responded:
"Thank you, Alan! I'm happy to hear that Jessica provided you with such helpful and speedy assistance. Our team is dedicated to offering excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Vada Johnson

April 20, 2026

5  out of  5
rating by Vada Johnson
"Jessica was great to work with!"
We responded:
"Vada, thank you for sharing your experience! I'm glad Jessica provided you with great service. Our team is committed to ensuring a positive experience for all our customers. Let us know if there's anything else we can assist you with!"
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James Kim

April 10, 2026

5  out of  5
rating by James Kim
"Jessica was super helpful and stayed on top of helping us with new homeowner's insurance policy!"
We responded:
"Thank you, James! I'm glad to hear that Jessica was able to assist you with your new insurance policy. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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David Trautman

April 6, 2026

5  out of  5
rating by David Trautman
"Super easy to work with."
We responded:
"Thank you, David! I'm happy to hear that you found working with us super easy. We’re always here to make your experience smooth and hassle-free. Let us know if you need anything else!"
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Titi Ngo

April 2, 2026

5  out of  5
rating by Titi Ngo
"“Great experience! Jessica answered all my questions clearly and made everything easy to understand. Very helpful and professional"
We responded:
"Thank you, Titi Ngo! I'm happy to hear that Jessica was able to assist you so effectively. Our team strives to provide clear and professional service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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jc u

April 1, 2026

5  out of  5
rating by jc u
"Service provided by both Isaac and Jessica have been excellent. Both were very pleasant and responded back quickly. Each were professional, and they knew their product. Thank you!"
We responded:
"Thank you, JC, for your wonderful feedback! I'm happy to hear that our team provided you with excellent service. Their professionalism and quick responses are truly valued. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Juliet Orlov

March 30, 2026

5  out of  5
rating by Juliet Orlov
"I had such a great experience working with Eric and Jessica at State Farm. They were both so kind, attentive, and genuinely cared about helping me. I really appreciated how consistent they were in their communication and how they took the time to make sure everything was clear and taken care of. You can tell they truly value their clients, and that made the whole process feel easy and stress-free. I’m very grateful for their help and would definitely recommend them to anyone looking for great service!"
We responded:
"Thank you, Juliet, for your wonderful feedback! I'm delighted to hear that Eric and Jessica made your experience so positive and stress-free. Their dedication to clear communication and genuine care is something we strive for every day. If you ever need anything else, feel free to reach out!"
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Jeff

March 27, 2026

5  out of  5
rating by Jeff
"Jordyn is the best! She is always very helpful. I would give her 10 stars, but it only let's me leave 5 stars... 👍"
We responded:
"Thank you, Jeff! I'm so happy to hear about your positive experience with Jordyn. She truly goes above and beyond to assist our customers. Your feedback means a lot to us. Let us know if there's anything else we can do for you!"
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Megan Ashurst

March 24, 2026

5  out of  5
rating by Megan Ashurst
"jessica was awesome! stepped in and handled my issue seamlessly and even over text! so convenient. thank u!"
We responded:
"Thank you for your review, Megan! I'm glad to hear that Jessica was able to assist you so effectively and conveniently. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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MacDeb

March 24, 2026

5  out of  5
rating by MacDeb
"Jordyn Andersen is one reason we've been with this company for about 10 years, maybe more? She's the best of the best. Whatever issues we've had/have, she handles them. No fuss, no transfer to whoever. Just takes care of it -- Period! When my husband became critically ill during C19, she was amazingly supportive. She simply managed & resolved what issues we were facing defusing any more stress than what we were already dealing with. Jordyn is the go-to person hands-down. Thank you, Jordyn!"
We responded:
"Thank you, MacDeb, for sharing your experience! I'm truly grateful for your kind words about Jordyn. It's wonderful to know that she has been such a reliable support for you, especially during challenging times. Our team is committed to providing the best service possible, and it's clear Jordyn exemplifies that commitment. If there's anything else we can do for you, just let us know!"
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Susan Cain

March 17, 2026

5  out of  5
rating by Susan Cain
"Jordyn is excellent, very knowledgeable and helpful in deciding the different types of insurance coverage you may need."
We responded:
"Thank you for your review, Susan! I'm happy to hear that Jordyn was able to assist you with her expertise and support in choosing the right insurance coverage. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Shawntil Delange

March 17, 2026

5  out of  5
rating by Shawntil Delange
"Jessica was super helpful when I called today! I have had nothing but great service when I need something from their office."
We responded:
"Thank you, Shawntil! I'm happy to hear that Jessica was able to assist you so well. We're committed to providing great service every time you reach out. Let us know if there's anything else we can do for you!"
Profile photo of Pearline Dillard

Pearline Dillard

March 17, 2026

5  out of  5
rating by Pearline Dillard
"Jordyn has been my customer relations representative since I moved to Washington 8 years ago. She always takes perfect care of all my insurance needs. When I call Monte Cain's State Farm office I always ask for Jordyn by name because I know my concerns will be addressed immediately and completely. I can be running late for work or an appointment, give Jordyn a call, tell her my problems, she tells me she will take care of it and like magic, it's done!!!! Jordyn is the best insurance representative I have every had. Thanks Jordyn for all you do."
We responded:
"Thank you, Pearline, for your wonderful feedback! I'm so happy to hear about your positive experiences with Jordyn. She truly is dedicated to providing exceptional service, and it's great to know she's been such a reliable support for you over the years. If there's anything else we can assist you with, just let us know!"
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brian lorbiecki

March 5, 2026

5  out of  5
rating by brian lorbiecki
"Had a great experience with my State Farm agent Monte Cain, went to his office and got a quote on my Rav4 and liked it enough to have my mother Highlander quoted, decided to go with better coverage and price than the company with white aprons. Then saved 500 a year on my house insurance, and also again 500 my rental unit. Smooth to have all my policies with one company, Friendly and easy to work with, highly recommended."
We responded:
"Thank you, Brian! I'm happy you had such a positive experience with our office. It's great to know that I was able to provide you with coverage that met your needs and saved you money. We appreciate your recommendation and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Derek Macias

February 19, 2026

5  out of  5
rating by Derek Macias
"I have conducted my business through Monte Cain for a long time and have been very happy with each of my experiences."
We responded:
"Thank you, Derek! I'm glad to hear that you've consistently had positive experiences with our office. Your long-term trust means a lot to us. If there's anything else we can do for you, just let us know!"
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Zach R

February 3, 2026

5  out of  5
rating by Zach R
"Easy to communicate with, helped me walk through all the options and price comparisons via text, then a quick phone call to confirm the final policy."
We responded:
"Thank you, Zach! I'm happy to hear that the communication process was smooth and that you found the options and price comparisons helpful. It's great to know that our approach worked well for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Daniel Cawlfield

January 9, 2026

5  out of  5
rating by Daniel Cawlfield
"I recently switched my homeowners and personal auto insurance to Safeco. I had googled "Usage based insurance carriers in Washington State". Something came up for Safeco "Drive Safe and Save" along with 5 others listed carriers. Previously I was using Progressive "Snapshot". Progressive was boasting about the $85.00 discount I was now qualified for because of participation in "Snapshot". They raised my premium by 45% (over 500) for the next term. I filled out some brief info on-line with State Farm. It was after business hours, so Andrew called me the next day. I was impressed by how well he listened to my concerns and needs. My premiums for both homeowners and personal auto are now seriously lower than what I had paid for my prior terms. I'm checking into what they can do for me on a single family landlord policy."
We responded:
"Thank you very much, Daniel, for taking the time to share your experience with us! I’m truly glad to hear that Andrew was able to assist you effectively and that you are satisfied with your new premiums. It’s wonderful to know that you are considering us for your policy as well. If you have any questions or if you need any further assistance, please do not hesitate to reach out! We are here to help you in any way we can."