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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Immortalz

December 1, 2025

5  out of  5
rating by Immortalz
"I was with Allstate for 10 years and never thought of switching. I spoke to Andrew Villalobos and didn’t know about how much coverage I was missing. Not only did he cover more but I’m saving more. I wish I had checked sooner. Awesome service from this location and agent."
We responded:
"Thank you, Immortalz! I'm happy to hear that Andrew was able to assist you in finding better coverage and savings. It's great to know you're satisfied with the service from our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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kamal mahmoud

November 21, 2025

5  out of  5
rating by kamal mahmoud
"Outstanding service from Isaac. He was professional and patient and took the time to answer all my questions. He did everything he can to give me the best rate and best coverage. Thank you isaac for your help."
We responded:
"Thank you, Kamal! I'm happy to hear about your positive experience with Isaac. His dedication to providing excellent service and finding the best coverage is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Showqi Al Huwaider

November 21, 2025

5  out of  5
rating by Showqi Al Huwaider
"Great people with great service."
We responded:
"Thank you, Showqi! I'm happy to know you appreciated our team's service. We’re committed to providing excellent support for all your insurance needs. Let us know if there's anything else we can assist you with!"
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Catalina Peñaloza

November 20, 2025

5  out of  5
rating by Catalina Peñaloza
"Isaac helped me out a lot with my car insurance! Great service :)"
We responded:
"Hey, Catalina! So nice of you to share this. Isaac will be happy to know he made sorting out your car coverage feel helpful and easy. Thanks for spending a moment to leave this review. I"
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nancy halstrom

November 20, 2025

5  out of  5
rating by nancy halstrom
"Issac Haines worked with me to create new policies with State Farm. He listened to my experiences with my old company and their lack of customer service. Issac immediately researched what would work for me. He provided me with options and explained how they would meet my needs and developed 2 great policies to fit my situation. He is professional, knowledgeable, and engaging. I am so pleased with his work. My new policies provide more coverage and are less expensive! Thank you, Issac."
We responded:
"Thank you, Nancy! I'm delighted to hear about your positive experience with Issac. It's wonderful that he could assist you in finding policies that offer better coverage at a lower cost. We appreciate your trust in our office and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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kenny mendez

November 19, 2025

5  out of  5
rating by kenny mendez
"I worked with Isaac back in September to set up both my auto and renters insurance, and he made the whole process super easy. He explained all my options in plain, simple terms, answered all my questions, and helped me get solid coverage at a good price. He was professional, responsive, and never pushy — you can tell he actually cares that you’re properly protected. I’m really happy with my policies and the service I received. Highly recommend Isaac if you need an insurance agent you can trust!"
We responded:
"Thank you, Kenny, for sharing your experience! I'm glad Isaac made setting up your insurance straightforward and stress-free. It's wonderful to know you felt well-informed and supported throughout the process. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
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Mindy

October 22, 2025

5  out of  5
rating by Mindy
"Andrew is amazing! He helped me set up insurance that fits my needs perfectly. He’s always kind, patient, and super helpful. Makes everything easy to understand and stress-free. Highly recommend!"
We responded:
"Thank you for your wonderful feedback, Mindy! I'm delighted to hear that Andrew was able to assist you in setting up the perfect insurance plan. It's great to know that his kindness and patience made the process stress-free for you. We appreciate your recommendation! Let us know if you need anything else."
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Charles Alexander

October 2, 2025

5  out of  5
rating by Charles Alexander
"Issac has been most helpful with all my questions and concerns."
We responded:
"Thank you, Charles! I'm happy to hear that Issac was able to assist you with your questions and concerns. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Stephen Bougher

September 26, 2025

5  out of  5
rating by Stephen Bougher
"Way cheaper than my old insurance. Seems like it is ran by good people. Eric Orlov is a stud"
We responded:
"Stephen, thank you for your review! I'm happy to hear that you're satisfied with the cost of your insurance and our team's service. Eric is indeed a valuable part of our office. If you have any questions or need further assistance, feel free to reach out anytime!"
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Lamin Camara

September 26, 2025

5  out of  5
rating by Lamin Camara
"Eric Olof was a great guy. He helped me navigate the complex mesh of car insurance to select the best coverage for me and my family. Good customer service overall and I see myself sticking with state farm for a very long time because of him"
We responded:
"Lamin, thank you for your feedback! I'm happy to hear that Eric provided excellent assistance in finding the right coverage for you and your family. It's great to know you had a positive experience with our office. We're here whenever you need us!"
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J Draino

September 25, 2025

5  out of  5
rating by J Draino
"I'm pleased to submit a very positive review of Eric Orlov (Monte Cain's office). As a senior citizen needing to spend limited funds wisely, I've been concerned about the rising costs of my auto and home insurance. I wanted to find significant savings without losing the full coverage that gives me peace of mind. Following some back & forth questions/answers, Eric helped me to do just that. He turned a stressful situation into an enormous relief. I appreciate his willingness to listen and his efforts to secure a better rate for our home & autos. I have no hesitation in recommending him to anyone looking for a friendly & knowledgeable insurance agent."
We responded:
"Thank you, J Draino, for sharing your experience! I'm happy to hear that Eric was able to assist you in finding a solution that meets your needs while keeping your coverage intact. It's wonderful to know that he could make the process less stressful for you. If you have any more questions or need further assistance, feel free to reach out anytime."
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Ashish Leekha

September 23, 2025

5  out of  5
rating by Ashish Leekha
"Great experience and Isaac from their team is very helpful in choosing the right plan."
We responded:
"Thank you, Ashish! I'm happy to hear you had a great experience with us. Isaac is indeed a valuable part of our team, and I'm glad he could assist you in finding the right plan. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Shana Morcom

September 23, 2025

5  out of  5
rating by Shana Morcom
"Issac here is a miracle worker! He helped me save almost 50% on my car insurance by switching to State Farm, and I even got better coverage in the end. I highly recommend reaching out to him if you're looking to save money and improve your insurance plan!"
We responded:
"Thank you, Shana! I'm glad Issac could help you with your car insurance. It's great that you saved money and improved your coverage. We appreciate your recommendation and are here for any future insurance needs. Let us know if you need anything else!"
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Selvakumaar Rangasamy

September 23, 2025

5  out of  5
rating by Selvakumaar Rangasamy
"When I move from another provider the change and negotiations were very smooth because of Isaaq. Also he helped me when there was an overlap charges and he helped me to fix it on documentation side without follow up . He did a great job to me . Thanks"
We responded:
"Thank you, Selvakumaar, for your wonderful feedback! I'm glad to hear that Isaaq made your transition seamless and efficiently handled the overlap charges. We appreciate your trust in us and are here to help with any future needs. Let us know if there's anything else we can assist you with!"
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David John H

September 23, 2025

5  out of  5
rating by David John H
"Isaac was a great help. Gave great service with good detail led follow up."
We responded:
"Thank you, David John! I'm happy to hear that Isaac provided you with detailed and helpful service. Our team is dedicated to ensuring a positive experience for our customers. If you need anything else, feel free to reach out!"
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Fernando Zamorano

September 23, 2025

5  out of  5
rating by Fernando Zamorano
"I have an auto and renters insurance with State Farm and I want to say thanks to Isaac for helping me choose the option that best fits my needs."
We responded:
"Thank you, Fernando! I'm happy to hear that Isaac was able to assist you in finding the right insurance options. We appreciate your trust in us and are always here to help with any questions or needs you may have. Thanks for choosing us!"
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Cheryl Burkhead

September 19, 2025

5  out of  5
rating by Cheryl Burkhead
"Isaac's professional approach was outstanding. He demonstrated an ability to listen and identify which type of coverage best matched what I was looking for. He wasn't all about the sales. Rather he was comprehensive in his approach and thoughtful in response to my questions. I recommended him as well as State Farm to many friends and family."
We responded:
"Thank you, Cheryl, for your wonderful feedback! I'm happy to hear that Isaac provided such a comprehensive and thoughtful experience. Your recommendations mean a lot to us. If you or your friends and family have any more questions or need assistance, feel free to reach out anytime!"
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Ken Henry

September 19, 2025

5  out of  5
rating by Ken Henry
"I'd like to express my enthusiastic praise for Jordan Anderson. Not only is she a delight to work with. But she recently caught a potential legal entanglement that we didn't know about. She discovered my daughter had a suspended license that we did not know about. Catching that prevented a huge ticket or worse. We are so grateful. I highly recommend Monte Cain and his staff, and a personal praise for Ms Anderson. I've never been disappointed with State Farm as a whole. I have been with State Farm for years!"
We responded:
"Thank you, Ken, for your wonderful feedback! I'm happy to hear about your positive experience with Jordan. Her attention to detail truly makes a difference, and I'm glad she was able to assist you and your family. We appreciate your long-term trust in State Farm and our office. If you ever need anything else, feel free to reach out!"
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Erica

September 19, 2025

5  out of  5
rating by Erica
"It took me a month to decide between State Farm and another insurance, mostly because I was waiting for responses from the "other" place, but Isaac always got right back to me. He patiently changed and added things to my plan and gave me no pressure to choose him and State Farm, but let me make my decision. And in the end it was Isaac's patience with how long I was taking and continually reworking my policy to get me their best price that made me beyond a doubt sure that I was going with State Farm. Thanks Isaac 😊"
We responded:
"Thank you, Erica! I'm so happy to hear about your positive experience with Isaac. His dedication to providing excellent service and ensuring you felt comfortable with your decision truly reflects our commitment to our customers. We're grateful to have you with us at State Farm. If you ever need anything else, feel free to reach out!"
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Elizabeth Rosales

September 18, 2025

5  out of  5
rating by Elizabeth Rosales
"Isaac is the best. He's always there when I need him most. He's friendly and provides great customer service. His Spanish-speaking staff is very helpful for my family and friends. I highly recommend State Farm."
We responded:
"Thank you, Elizabeth! I'm happy to hear that Isaac and our team have been able to support you and your family effectively. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Kanishka Sosale

September 16, 2025

5  out of  5
rating by Kanishka Sosale
"Jordyn was amazing to talk to at this branch! She answered all my questions and gave me suggestions to help me get a better policy that benefits me greatly!"
We responded:
"Kanishka, thank you for your wonderful feedback! I'm happy to hear that Jordyn was able to assist you so effectively and provide valuable suggestions for your policy. We’re always here to help with any of your insurance needs!"
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Anne Mulholland

September 15, 2025

5  out of  5
rating by Anne Mulholland
"I have had the BEST help with Jordyn. She is so kind and helpful. Takes care of everything with a smile in her voice! She is wonderful!"
We responded:
"Anne, thank you for your wonderful feedback! I'm so happy to hear about your positive experience with Jordyn. She truly is a valuable part of our team. If you need anything else, feel free to reach out!"
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Rick Winn

July 3, 2025

5  out of  5
rating by Rick Winn
"I am pleased to give a glowing review to Eric, from Monte Cain's office, for a quick and painless meeting to set up new auto and home insurance. I would highly recommend him to anyone searching for a better rate. He is soft spoken, knowledgeable, helpful, friendly and a pleasure to work with. I just wish I had known about State Farm's rates sooner and hadn't wasted hard earned cash with another insurance agency that will go unnamed. I was happy to say buh-bye to Flo."
We responded:
"Thank you, Rick! I'm so happy to hear about your positive experience with Eric. It's wonderful that he made the process smooth and enjoyable for you. We appreciate your recommendation and are glad you found the right fit with us. If you need anything else, feel free to reach out!"
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Aviator Heating & Cooling

July 2, 2025

5  out of  5
rating by Aviator Heating & Cooling
"Eric was a big help in the the process of obtaining our general liability. Asked questions and got us a compatible option. Greatly appreciate his help and Monte Cain. Our previous policy didn't cover WA state and now we'll be able to work here as well. We appreciate the hard work and effort to get us up and running. Will be recommending others for they're insurance needs."
We responded:
"Thank you! I'm happy to hear that Eric was able to assist you with obtaining the right general liability coverage. It's great to know that you're now able to work in WA state. We truly appreciate your recommendation and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
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Karol Burns

July 1, 2025

5  out of  5
rating by Karol Burns
"The best customer service i have ever had with a car ins agency! i would highly reccomend. :)"
We responded:
"Thank you, Karol! I'm so happy to hear that you had such a positive experience with our office. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"