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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Tatum

Matthew Tatum

June 16, 2026

5  out of  5
rating by Matthew Tatum
"Jessica Figueroa helped me move my renters insurance to a new address. She was very pleasant and made things simple and easy. 🙂👍"
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Wayne Pollard

June 12, 2026

5  out of  5
rating by Wayne Pollard
"Jessica just added a new car to my account. She was absolutely delightful, even while I was Mis-reading the car’s identification number.
I’m a long time customer and this was another pleasant interaction."
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Winnower IV

June 10, 2026

5  out of  5
rating by Winnower IV
"Jessica was amazing. She was helpful and courteous at all times."
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Kenneth Hon

June 9, 2026

5  out of  5
rating by Kenneth Hon
"Andrew Villalovos State Farm agent is very helpful to get bundle insurance for Auto & Home> I will refer to friends & family to State farm."
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Annette Contreras

May 29, 2026

5  out of  5
rating by Annette Contreras
"State farm Monte Cain's office is Awesome. Their customer service ship is very courteous and wonderful. Everyone I've always spoken with is very patient and knowledgeable and always has helped me with whatever it is I'm calling for. Thank you guys❣️. It's So GREAT to have actual PEOPLE to talk to and not an AI person. They handle all their CALLS in person not with AI which I greatly appreciate. Thank you EVERYONE at Monte Cains Office SO MUCH.

Much appreciate
Annette Contreras"
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Susan Hope

May 28, 2026

5  out of  5
rating by Susan Hope
"Andrew was so helpful. I switched from Progressive, and I saved money!!!"
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Jenifer Figueroa

May 22, 2026

5  out of  5
rating by Jenifer Figueroa
"I had excellent customer service, the person who attended me was Jessica; she made the process much easier and helped me too much all the time, I highly recommend this person and her services!

Tuve una excelente atención al cliente, la persona que me atendió fue Jessica; hizo el proceso mucho más fácil y me brindó su ayuda todo el tiempo, recomiendo mucho a esta persona y a sus servicios!"
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Jan

May 18, 2026

5  out of  5
rating by Jan
"When I moved back to Washington state 2012 and needed car insurance my sister mentioned Monte Cain immediately.
I have been insured with the State Farm team since. I was not hesitant to choose State for my business and renters Insurance as well.
Through the years I've gotten to know a few women whom Monte likely hand picked for his team. I'd like to mention Jessica. She is a sweetheart, easy to communicate with, knows how to get business done, all the while feeling like a trusted confidant.
Jessica is an asset to this Company."
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Vetta Kamran

May 18, 2026

5  out of  5
rating by Vetta Kamran
"Appreciated prompt and detailed replies…"
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SANDRA

May 5, 2026

5  out of  5
rating by SANDRA
"Monte was great. He contacted me a few months ago. And the rate he offered was a little more than I wanted to pay. He asked if he could call me if he got it lowered. He ended up calling me a couple more weeks. Ago, with a way lower price, and I switched right away."
We responded:
"Thank you, Sandra! I'm happy we could assist you with a better rate and make the switch easy for you. We appreciate your trust and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Gabriel Quilantang

May 5, 2026

5  out of  5
rating by Gabriel Quilantang
"I called Jessica to inquire about lowering our annual vehicle mileage and she was very friendly, knowledgeable and so helpful"
We responded:
"Thank you for your feedback, Gabriel! I'm happy to hear that Jessica was able to assist you with your inquiry. Our team is dedicated to providing friendly and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
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Wendy Ortiz

May 4, 2026

5  out of  5
rating by Wendy Ortiz
"Jessica was very helpful with changing my renters policy. Was very responsive ."
We responded:
"Thank you for your review, Wendy! I'm happy to hear that Jessica was able to assist you with your policy and provide responsive service. Our team is dedicated to making sure your needs are met. If you have any more questions or need further assistance, feel free to reach out!"
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Marilyn Sherling

May 4, 2026

5  out of  5
rating by Marilyn Sherling
"Eric Orlov provided excellent service in helping me obtain homeowner's and auto insurance. He was easy to speak with and very helpful in explaining all the nuances of the policies. I originally called to ask about homeowner's insurance and he informed me that I would save money by also adding my auto insurance. In total, Eric saved me $770 per year in insurance coverage. I would highly recommend Eric and State Farm."
We responded:
"Thank you, Marilyn! I'm glad to hear about your positive experience with Eric. It's great that he could assist you with both homeowner's and auto insurance while also helping you reduce your costs. Your recommendation is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
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linda weatherly

April 29, 2026

5  out of  5
rating by linda weatherly
"Jessica was very helpful and polite. Lots of help."
We responded:
"Thank you for your review, Linda! I'm happy to hear that Jessica was able to assist you so well. Our team is dedicated to providing helpful and courteous service. If you need anything else, feel free to reach out!"
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darren watters

April 24, 2026

5  out of  5
rating by darren watters
"Jessica was great."
We responded:
"Thank you, Darren! I'm glad to hear that Jessica provided you with great service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Derek Anderson

April 24, 2026

5  out of  5
rating by Derek Anderson
"We’ve been with Monte Cain since 2016, they’ve always been there for us, always kind and informative, and we couldn’t ask for a better insurance agent. Thank you guys!! :)"
We responded:
"Hey, Derek! Thank you for being with us since 2016 and for sharing your experience; it truly means a lot to our team. We’re grateful for your trust and are happy to hear we’ve been there for you with kindness and helpful information whenever you’ve needed us."
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armando barajas

April 22, 2026

5  out of  5
rating by armando barajas
"Worked with a gentleman name Sibo. He was very helpful and saved me some money from my previous Quote. Thanks a lot Sibo keep up the good work."
We responded:
"Thank you, Armando! I'm glad to hear you received helpful service and were able to save some money on your quote. We appreciate your feedback and are here for any future insurance needs you might have. Thanks for choosing us!"
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Alan Feliz

April 20, 2026

5  out of  5
rating by Alan Feliz
"Jessica was awesome. Very helpful and fast help."
We responded:
"Thank you, Alan! I'm happy to hear that Jessica provided you with such helpful and speedy assistance. Our team is dedicated to offering excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Vada Johnson

April 20, 2026

5  out of  5
rating by Vada Johnson
"Jessica was great to work with!"
We responded:
"Vada, thank you for sharing your experience! I'm glad Jessica provided you with great service. Our team is committed to ensuring a positive experience for all our customers. Let us know if there's anything else we can assist you with!"
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James Kim

April 10, 2026

5  out of  5
rating by James Kim
"Jessica was super helpful and stayed on top of helping us with new homeowner's insurance policy!"
We responded:
"Thank you, James! I'm glad to hear that Jessica was able to assist you with your new insurance policy. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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David Trautman

April 6, 2026

5  out of  5
rating by David Trautman
"Super easy to work with."
We responded:
"Thank you, David! I'm happy to hear that you found working with us super easy. We’re always here to make your experience smooth and hassle-free. Let us know if you need anything else!"
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Titi Ngo

April 2, 2026

5  out of  5
rating by Titi Ngo
"“Great experience! Jessica answered all my questions clearly and made everything easy to understand. Very helpful and professional"
We responded:
"Thank you, Titi Ngo! I'm happy to hear that Jessica was able to assist you so effectively. Our team strives to provide clear and professional service, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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jc u

April 1, 2026

5  out of  5
rating by jc u
"Service provided by both Isaac and Jessica have been excellent. Both were very pleasant and responded back quickly. Each were professional, and they knew their product. Thank you!"
We responded:
"Thank you, JC, for your wonderful feedback! I'm happy to hear that our team provided you with excellent service. Their professionalism and quick responses are truly valued. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Juliet Orlov

March 30, 2026

5  out of  5
rating by Juliet Orlov
"I had such a great experience working with Eric and Jessica at State Farm. They were both so kind, attentive, and genuinely cared about helping me. I really appreciated how consistent they were in their communication and how they took the time to make sure everything was clear and taken care of.

You can tell they truly value their clients, and that made the whole process feel easy and stress-free. I’m very grateful for their help and would definitely recommend them to anyone looking for great service!"
We responded:
"Thank you, Juliet, for your wonderful feedback! I'm delighted to hear that Eric and Jessica made your experience so positive and stress-free. Their dedication to clear communication and genuine care is something we strive for every day. If you ever need anything else, feel free to reach out!"
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Jeff

March 27, 2026

5  out of  5
rating by Jeff
"Jordyn is the best!
She is always very helpful.
I would give her 10 stars, but it only let's me leave 5 stars... 👍"
We responded:
"Thank you, Jeff! I'm so happy to hear about your positive experience with Jordyn. She truly goes above and beyond to assist our customers. Your feedback means a lot to us. Let us know if there's anything else we can do for you!"